About Us

Our Journey
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Photo-2019-03-26,-5-28-50-AM
ddh1 (15)

Serving with Compassion

Going away on vacation/business and not sure what to do with your fur baby? Look no further.

The Durban Dog Hotel is not your usual dog boarding service. We are a home away from home that caters for fur babies on our couches and in our beds. Your doggo will have a surrogate mom or dad to care for them throughout their stay and will even share a nice comfy double bed at night with this dog crazy person.

DOGS ARE SEPARATED INTO PACKS ACCORDING TO SIZE AND ENERGY LEVEL.

Dont worry your Toy pom will never bump into a robust great dane.

A few Statistics for you

Years of Experience
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Staff Members
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Tail Wagging Guests
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Founders

Where it all started. Read about the founders below

Founder & Owner

Sonseirai Van Heerden

Sonseirai is the owner and founder of The Durban Dog Hotel, a 5 star establishment which offers cage free accommodation, doggie daycare and so much more. Sonseirai has studied psychology and dog psychology for a total of over 15 years and possesses 2 degrees. She has integrated over 50 000 dogs into packs and currently has a 100% success rate for behavior modification in her one on one cases.

 
Sonseirai was placed in the top 5 female entrepreneurs for 2017 and she and her hotel have been featured in over 10 individual newspapers and magazines, including a front page article in the Upper Highway mail.
 
Sonseirai has a team of collectively over 30 staff and has provided training for each one that has enabled The Durban Dog Hotel to become a radical success.
 
Sonseirai is married with a son and 8 dogs of her own and she has several rescue dogs in her foster care whilst they wait for their forever homes.

Co-Founder

Candice Swanson

I consider myself a pioneer and entrepreneur who started the Durban Dog hotel with Sonserai. My vision and approach to leadership has often taken the hotel to new levels. Through my marketing I have seen the business blossom into what it is today. I have pioneered projects all over the world and have finally settled in my beloved SA. ​I am a proud mom and wife to Sonseirai and am greatly excited for the future of the DDH and of our family together

Meet The Team

We're the best people at work

Management

Anita

Hotel Manager

Administration

Danri

Admin

Mandy

Front of House

Suzy

Admin

Senior Pack Leaders

Reece

Beauty

Charmaine

Angel

Pack Leaders

Kaelea

Zama

Matthew

Dave

Bronwyn

Kayla

Wandile

Becky

Smanga

Shareefah

Diedre

Sonja

Dawson

Gemishka

Loved by Many

See opinions of our valued customers

Wow what an amazing place. It was our first time leaving our boy here. He was so well taken care of. A home away from home. He enjoyed every moment here. They always keep you updated on your pooch. Duke will definitely be back for another stay.
NELSON MARIAPPEN
Client
My two little Dashie girls just love being at Durban Dog Hotel. I know they are safe, being cared for and loved while I am away. It's a two way win...they are happy and so am I. Thanx Candice and Sonseirai.
ASTRAL STELLA GATT
Client

Loved by Many

See opinions of our valued customers

Wow what an amazing place. It was our first time leaving our boy here. He was so well taken care of. A home away from home. He enjoyed every moment here. They always keep you updated on your pooch. Duke will definitely be back for another stay.
NELSON MARIAPPEN
Client
My two little Dashie girls just love being at Durban Dog Hotel. I know they are safe, being cared for and loved while I am away. It's a two way win...they are happy and so am I. Thanx Candice and Sonseirai.
ASTRAL STELLA GATT
Client

We'll take care of your pet like none other.

Contact us now and get started