Pooch Paradise Boarding and Day Care Services | Durban Dog Hotel

Now a 6 bedroom hotel on 5 acres of fenced land!

The Durban Dog Hotel
Home Away From Home

Whether it's just for the day or many days, you can trust us to meet all your doggie's needs.

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Durban Dog Hotel Services

Here's what we offer in pooch paradise

Durban Dog Hotel Services - Hotel Accommodation

Hotel Accommodation

Going away and not sure what to do with your fur baby? Look no further.


Durban Dog Hotel Services - Day Care

Day Care

 A day alone can be hard on your pooch. Our doggie day care is here for you.


Durban Dog Hotel Services - Grooming


We offer a wash, dry and brush.


Durban Dog Hotel Services - Behaviour Modification

Behaviour Modification

Call outs where we assess and formulate a behaviour modification plan.


"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Your Pooch is in Safe, Well-Trained Hands

Sonseirai has a caring team of dog-crazy staff, personally trained by herself to ensure your babies needs are always met in a healthy way.

Durban Dog Hotel Owner - Sonseirai Van Heerden



Sonseirai is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes.

More about Sons >>

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden



Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm.

More about Cands >>

How to Book a Stay

First time using our hotel services? Here's what you need to know.

View the Facility


Come view the facility (in Waterfall) and meet the DDH team before booking your pooch in with us. Visits can be arranged in 30 minute time-slots, every Saturday from 8:30am to 10:30am.
Call us on 083 650 2594 to book your viewing.

Complete the Check-In Form


Before submitting the Check-In Form, you need to read our Booking Terms & Conditions. By submitting a Check-In form, you also agree to the T&Cs. The Check-In Form is completed online and any accompanying required information can be sent to info@durbandoghotel.com

Call us on 083 650 2594

Visit our FAQ page for some common questions like vaccinations, safety of the dogs, what happens if my dog gets sick, what must I bring etc.

    5 star review  Its always such a pleasure to drop off our Mylie at The Durban Dog Hotel when going away for a short or even long break. All the staff are truly dedicated to ALL there fury friends, speaking of them as there own and caring for them in the same way. So special receiving regular updates of our babies enjoying every day and evening spoils. Thank you to a really special team at The Durban Dog Hotel for providing a unique and excellent service to our community.

    thumb Charmaine Chris Ballard

    5 star review  To The Durban Dog Hotel team I am so grateful for the care and love given to my boy Axell and teaching him valuable social skills through his development from puppy through puberty...it means everything to know I have a place to leave my pup where he will be safe and have the best fun!

    thumb Belinda Maidman

    5 star review  Thank you for taking care of our precious daxie while we were away! A last minute request and you took him in and spoilt him rotten. Will definitely be back!

    thumb Amy Nicole Barnard

    5 star review  From the start the Durban Dog hotel has been nothing but exceptional!! From Hannah being so efficient and accomadating with booking and updates to Candice, Sons and Gert being so welcoming to us and our pooches on arrival. They are an extremely well educated and loving group of staff/owners and I could not have felt more comfortable leaving my dogs with them! My dogs being ridge back cross rescues got all the attention they needed with amazing long pack walks, swimming and great interaction with many many new friends! Always under the watchfull eyes of staff, they just had the best time a dog could have... infact neither if them wanted to leave! Ha ha. We so so appreciate the facility of Durban Dog hotel, and have been blown away at what an amazing time our dogs had! We have already booked them in for another 2 stays in April. I cannot reccomend the Durban Dog hotel more and we cannot thank you enough! For dog owners like myself it's so great to know that I can leave my doggies at such a 5 star place and know they are in the best hands!!

    thumb Annie Peatling

    5 star review  So happy to have found DDH. Our precious 10 year old Jack Russell, Pumpkin, had never been left with strangers before. She has just spent 4 weeks with Sonserai & Candice, as happy as ever, although a little rounder! We were so grateful for the daily photos and messages we received while away, knowing she was in the best hands. Thank you all.

    thumb Di Gar