Pooch Paradise Boarding and Day Care Services | Durban Dog Hotel

Now a 6 bedroom hotel on 5 acres of fenced land!

The Durban Dog Hotel
Home Away From Home

Whether it's just for the day or many days, you can trust us to meet all your doggie's needs.

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Durban Dog Hotel Services

Here's what we offer in pooch paradise

Durban Dog Hotel Services - Hotel Accommodation

Hotel Accommodation

Going away and not sure what to do with your fur baby? Look no further.


Durban Dog Hotel Services - Day Care

Day Care

 A day alone can be hard on your pooch. Our doggie day care is here for you.


Durban Dog Hotel Services - Grooming


We offer a wash, dry and brush.


Durban Dog Hotel Services - Behaviour Modification

Behaviour Modification

Call outs where we assess and formulate a behaviour modification plan.


"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Your Pooch is in Safe, Well-Trained Hands

Sonseirai has a caring team of dog-crazy staff, personally trained by herself to ensure your babies needs are always met in a healthy way.

Durban Dog Hotel Owner - Sonseirai Van Heerden



Sonseirai is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes.

More about Sons >>

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden



Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm.

More about Cands >>

How to Book a Stay

First time using our hotel services? Here's what you need to know.

View the Facility


Come view the facility (in Waterfall) and meet the DDH team before booking your pooch in with us. Visits can be arranged in 30 minute time-slots, every Saturday from 8:30am to 10:30am.
Call us on 083 650 2594 to book your viewing.

Complete the Check-In Form


Before submitting the Check-In Form, you need to read our Booking Terms & Conditions. By submitting a Check-In form, you also agree to the T&Cs. The Check-In Form is completed online and any accompanying required information can be sent to info@durbandoghotel.com

Call us on 083 650 2594

Visit our FAQ page for some common questions like vaccinations, safety of the dogs, what happens if my dog gets sick, what must I bring etc.

    5 star review  a Huge thanks for looking after our Panther Bear! The only thing better than a holiday is a holiday with complete peace of mind 🙂

    thumb Riaan Van Jaarsveldt

    positive review  Oh how we love this place! The ladies who run this hotel are truly one of a kind- our Lucy always comes home happy, well exercised, dirty and throughly loved. The photos each day warm a besotted 'doggy mommy's' heart- my best was a photo on a chilly day wearing a little jersey the ladies obviously thought she needed. Highly recommended.

    thumb Nikki Pearman

    5 star review  Its always such a pleasure to drop off our Mylie at The Durban Dog Hotel when going away for a short or even long break. All the staff are truly dedicated to ALL there fury friends, speaking of them as there own and caring for them in the same way. So special receiving regular updates of our babies enjoying every day and evening spoils. Thank you to a really special team at The Durban Dog Hotel for providing a unique and excellent service to our community.

    thumb Charmaine Chris Ballard

    5 star review  We dropped off our 15 year old Annie for a week whilst we were moving to another home, we got photos of her almost everyday and she looked so happy. She even gained a little weight. Will definitely bring her back if we go away. She was well looked after and had such amazing care. Thank you The Durban Dog Hotel for looking after our Annie

    thumb Tamlyn Gilfillan

    5 star review  My boys love Candice, Sons and Gert and so do I. It makes leaving them there so much easier for a mom like me. I know that 24hrs a day my boys are getting the best care and attention I could ask for! Thanks ladies and Gert for your dedication and unending love that you give to my boys and every other guest at the hotel and day care! I don’t know what I would do without you!

    thumb Tammy Meyer