Pooch Paradise Boarding and Day Care Services | Durban Dog Hotel

Now a 6 bedroom hotel on 5 acres of fenced land!

The Durban Dog Hotel
Home Away From Home

Whether it's just for the day or many days, you can trust us to meet all your doggie's needs.

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Durban Dog Hotel Services

Here's what we offer in pooch paradise

Durban Dog Hotel Services - Hotel Accommodation

Hotel Accommodation

Going away and not sure what to do with your fur baby? Look no further.


Durban Dog Hotel Services - Day Care

Day Care

 A day alone can be hard on your pooch. Our doggie day care is here for you.


Durban Dog Hotel Services - Grooming


We offer a wash, dry and brush at a rate of R150 per dog.


Durban Dog Hotel Services - Behaviour Modification

Behaviour Modification

Call outs where we assess and formulate a behaviour modification plan.


"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Your Pooch is in Safe, Well-Trained Hands

Sonseirai has a caring team of dog-crazy staff, personally trained by herself to ensure your babies needs are always met in a healthy way.

Durban Dog Hotel Owner - Sonseirai Van Heerden



Sonseirai is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes.

More about Sons >>

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden



Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm.

More about Cands >>

How to Book a Stay

First time using our hotel services? Here's what you need to know.

View the Facility


Come view the facility (in Waterfall) and meet the DDH team before booking your pooch in with us. Visits can be arranged in 30 minute time-slots, every Saturday from 8:30am to 10:30am.
Call us on 083 650 2594 to book your viewing.

Complete the Check-In Form


Before submitting the Check-In Form, you need to read our Booking Terms & Conditions. By submitting a Check-In form, you also agree to the T&Cs. The Check-In Form is completed online and any accompanying required information can be sent to info@durbandoghotel.com

Call us on 083 650 2594

Visit our FAQ page for some common questions like vaccinations, safety of the dogs, what happens if my dog gets sick, what must I bring etc.

    5 star review  Our 13 year old lab, Jasmine had just lost her brother and had never been alone. We were so excited when we found the Durban Dog Hotel, it meant that Jasmine would have loads of company while we were away. Candice, Sonseirai and their team were absolutely phenominal and took such great care of our furbaby. My kids especially loved getting the daily updates and pics to see what Jas was up to. The only downside is that we cant go on holiday to the DDH as well 🤣. I cannot sing the Durban Dog Hotels praises enough - thank you for looking after Jas so well.

    thumb Justine Quarmby Casey

    5 star review  I left my babies with Sonseirai over the weekend and they had a blast. Sonseirai knew that I was nervous because I have never left my boys with anyone before. She was so understanding and kept in touch with me and sent me photos of my babies. They had the time of their lives at the Durban Dog Hotel. Sonseirai has a special way with dogs and it is such a relief to know that my babies will be safe when i need to go away again. Thank you Sonseirai for taking such good care of my babies. You are doing such a great service to animal lovers like me.

    thumb Annie Appalsamy

    5 star review  Home away from home! Cocoa and Gemma love their stays at the dog hotel! We get to go away and know that they are being loved and cared for as if they were with us!

    thumb Tarryn Ryan

    5 star review  This is an awesome place. We had our 3 x Labbies there for a short stay and am pleased to say that they were treated with love and care. They played, swam and investigated like only a Labrador can do. The updates and photos we received showed how much they loved being spoilt. Thank you Hannah and Bert, we appreciate your love and care. We will most definitely bring them back and will recommend this hotel to all our friends. Love, Steenekamp family

    thumb Lucia Steenekamp

    5 star review  Highly recommend Durban dog hotel. We were so worried about leaving Woody whilst we went away. Turns out there was absolutely no need. He came home happy and exhausted from 3 days of fun with his new doggie friends and cuddles from Sonserai and Candice. Thank you ladies, he had an absolute ball and will be back to visit soon 🙂 x

    thumb Lynn Sollors