About - Durban Dog Hotel

Home Away from Home

Your pooch might not want to leave... 😉

"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Meet the Founders

Durban Dog Hotel Owner - Sonseirai Van Heerden

Sonseirai Van Heerden

Owner and Founder

Sonseirai (sohns-uh-ray) is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes of introduction. Sonseirai is passionate about educated dog care and rescue. 


She has and continues to train and invest into every DDH team member and the public and she currently foster dogs and is active in the dog psychology and rescue field.

Sonseirai has been named one of the top 5 female entrepreneurs in KZN for 2016.

Call or email Sonseirai to chat more about how your pooch will enjoy the Durban Dog Hotel or should your fur kid require a behavioural assessment or training.

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden

Candice Swanson

Co-Founder

Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm. 

Candice is a highly successful business woman and proven entrepreneur. She has started several successful businesses overseas which still thrive today. 

She has a university level qualification and proficiency in a foreign language and is a dog lover with a heart that always has room for one more. She has instilled a culture of love, patience and how to meet pooch needs in a healthy into the DDH team.

Call or email Candice for any PRO or administration needs.

    5 star review  Chloe was only 4 months old & we were going away for nearly a month, leaving her for the first time. We needed a home away from home where she would be happy & therefore we would be too! Thank you to all the staff for taking care of her on our behalf. We are so grateful for what you do. Chloe had a wonderful time & we loved the photos & video clips that you sent us each day. You even put a jersey on her when the weather got cold. Thank you for the love & attention. We’ll be back 😁

    thumb Megan Comrie
    8/05/2018

    5 star review  I would like to thank Candice and her team for taking such good care of Roxy during the 1 month holiday she spent with you. Roxy was treated like royalty and was very spoilt. She came back home so relaxed. Thank you again for taking such good care of her. We could relax during our holiday knowing that she was in good hands with the regular updates we used to get. Roxy will be back again at the dog hotel. #lovedogs#durbandoghotel

    thumb Carika Van Zyl
    1/16/2018

    5 star review  If I could gove you 10 stars I would ♡ You ladies are incredible! Not only did you take the stress of us during the immigration process but off our two little babies too! I cannot believe the change in our two girls. Particularly Layla, you have an amazing set up and such a special gift! Thank you for everything Candice and sonseirai! You really did make the transition from home a hassle free and enjoyable one for our dogs! Highly recommend you to anyone!

    thumb Chloë Kippen
    11/20/2015

    5 star review  Awesome! You girls rock, Kendra, Diesel and Milicent loved their stay

    thumb Wendy Weir
    5/10/2016

    5 star review  Today our dogs started boarding at the hotel. Got some pics already! Settling well ! Have the feeling they are gonna have an amazing holiday surrounded by other dogs and lovely staff taking care of them!

    thumb Lliana Valbuena
    3/01/2018