About - Durban Dog Hotel

Home Away from Home

Your pooch might not want to leave... 😉

"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Meet the Founders

Durban Dog Hotel Owner - Sonseirai Van Heerden

Sonseirai Van Heerden

Owner and Founder

Sonseirai (sohns-uh-ray) is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes of introduction. Sonseirai is passionate about educated dog care and rescue. 

She has and continues to train and invest into every DDH team member and the public and she currently foster dogs and is active in the dog psychology and rescue field.

Sonseirai has been named one of the top 5 female entrepreneurs in KZN for 2016.

Call or email Sonseirai to chat more about how your pooch will enjoy the Durban Dog Hotel or should your fur kid require a behavioural assessment or training.

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden

Candice Swanson


Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm. 

Candice is a highly successful business woman and proven entrepreneur. She has started several successful businesses overseas which still thrive today. 

She has a university level qualification and proficiency in a foreign language and is a dog lover with a heart that always has room for one more. She has instilled a culture of love, patience and how to meet pooch needs in a healthy into the DDH team.

Call or email Candice for any PRO or administration needs.

Meet the Team



Office Manager



Operations Manager



Alpha (In Training)

    5 star review  Enjoyed the weekend knowing my pup was in good hands. All the videos and msgs really kept me informed with everyday activity’s. I highly recommend the Dog hotel !!!

    thumb Veeran Naidoo

    5 star review  I can't thank Sonseirai and Candice enough for the love and care they shower on my fur baby when he's at the hotel!! He has an absolute blast and is completely exhausted when he gets home �. He has the time of his life and is spoilt rotten! You are all so amazing � and we're at complete ease when he's with you guys. Thank you so much for providing a home away from home �. You guys totally rock �

    thumb Nalini Bageloo

    All 3 of our babies go to the hotel when we are away and we know they are in the best hands and so cared for ❤ I also had to send my 1 baby in for behaviour modification and we have been given so much support and advice with our issue and have seen so much improvements in her behaviour ❤ thank you for every thing!

    thumb Shannon Melville

    Levi has been spoilt with yet another weeks stay at the hotel .... he absolutely loves it and it has done him the world of good in terms of his socialising skills and general behaviour. Best find ever ..thank you again ladies xx

    thumb Terry-lee Newton

    5 star review  My doggies go to doggy daycare & absolutely love their time at DDH. It’s great to know that they are getting to exercise & socialise with other dogs while I am at work while being treated with so much love. I love getting the picture & video updates & can see how much fun they are having - I know they look forward to their visit every week! Thank you DDH team for your fantastic service!

    thumb Liz Gray