About - Durban Dog Hotel

Home Away from Home

Your pooch might not want to leave... 😉

"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Meet the Founders

Durban Dog Hotel Owner - Sonseirai Van Heerden

Sonseirai Van Heerden

Owner and Founder

Sonseirai (sohns-uh-ray) is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes of introduction. Sonseirai is passionate about educated dog care and rescue. 

She has and continues to train and invest into every DDH team member and the public and she currently foster dogs and is active in the dog psychology and rescue field.

Sonseirai has been named one of the top 5 female entrepreneurs in KZN for 2016.

Call or email Sonseirai to chat more about how your pooch will enjoy the Durban Dog Hotel or should your fur kid require a behavioural assessment or training.

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden

Candice Swanson


Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm. 

Candice is a highly successful business woman and proven entrepreneur. She has started several successful businesses overseas which still thrive today. 

She has a university level qualification and proficiency in a foreign language and is a dog lover with a heart that always has room for one more. She has instilled a culture of love, patience and how to meet pooch needs in a healthy into the DDH team.

Call or email Candice for any PRO or administration needs.

Meet the Team



Office Manager



Operations Manager



Alpha (In Training)

    5 star review  Our schnauzer Dallas had an absolute ball!! From the river adventures to the treasure hunts we couldn't have asked for anyone better to love, play and care for her. The amazing part is she came back with such great manners and much more chilled (she was a bit highly strung), Sons and the pack did such a great job, thank you.

    thumb Tracy Steyn

    5 star review  My precious Lulu (a small Yorkie) has just spent a month at The Durban Dog Hotel in Hillcrest. I cannot thank Sonseirai and Candice enough for looking so well after my precious pooch! If anybody ever wants peace of mind and a home a way from home for their pooches - this is where to send them. DURBAN DOG HOTEL YOU ROCK! Lulu can't wait to go back!

    thumb Michelle Luyt

    positive review  Thank you to Sonserai and her wonderful team for taking such great care of our little Jack Russel, Zoey. Whilst we were on holiday, Zoey also had her own exciting holiday at the Durban Dog Hotel, where she met lovely friends and was loved and made to feel very special.

    thumb Shelen Bhugwandass

    5 star review  Brilliant establishment & a wonderful idea for pooches to socialize, exercise & play � Highly recommended - my GSD Indi so looks forward to her weekly visits �. Regular messages & photos keep you updated on the day & assure that she is having lots of fun & is well taken care of in the hands of a very special & dedicated team �� One of these days I’m going to book her in for a sleepover ... ��

    thumb Jenny Holmes

    positive review  DDH is truly a gem of a place! Chai & Mocha have a marvellous time whenever they are there & dont get an opportunity to miss home when I am away. The daily updates ensure that I am always at ease knowing that they are happy & safe. Chai is not an easy an easy dog to handle & yet the staff at DDH welcome him with the warmest of hearts. Would recommend DDH without hesitation!

    thumb Sajal Pillai