About - Durban Dog Hotel

Home Away from Home

Your pooch might not want to leave... 😉

"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Meet the Founders

Durban Dog Hotel Owner - Sonseirai Van Heerden

Sonseirai Van Heerden

Owner and Founder

Sonseirai (sohns-uh-ray) is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes of introduction. Sonseirai is passionate about educated dog care and rescue. 


She has and continues to train and invest into every DDH team member and the public and she currently foster dogs and is active in the dog psychology and rescue field.

Sonseirai has been named one of the top 5 female entrepreneurs in KZN for 2016.

Call or email Sonseirai to chat more about how your pooch will enjoy the Durban Dog Hotel or should your fur kid require a behavioural assessment or training.

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden

Candice Swanson

Co-Founder

Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm. 

Candice is a highly successful business woman and proven entrepreneur. She has started several successful businesses overseas which still thrive today. 

She has a university level qualification and proficiency in a foreign language and is a dog lover with a heart that always has room for one more. She has instilled a culture of love, patience and how to meet pooch needs in a healthy into the DDH team.

Call or email Candice for any PRO or administration needs.

Meet the Team

Belinda

Belinda

Office Manager

Nadine

Nadine

Operations Manager

Creed

Creed

Alpha (In Training)

    5 star review  We don't have the easiest dogs in the world to look after - two sausage dogs, one with behavioral problems - and Sonserai and her team made every effort, first to make them feel safe and happy, and second to assist with barking, jealousy and fear. Not only have the boys spent countless weekends and holidays with DDH, they have come out of it with new respect for the rules of our family and how to behave. They LISTEN to us and have never been healthier or happier. I cant express how much we appreciate the DDH team for everything they have done for us. They are a part of our Pack now too 🙂

    thumb Michelle Bailey
    1/16/2017

    5 star review  My precious Lulu (a small Yorkie) has just spent a month at The Durban Dog Hotel in Hillcrest. I cannot thank Sonseirai and Candice enough for looking so well after my precious pooch! If anybody ever wants peace of mind and a home a way from home for their pooches - this is where to send them. DURBAN DOG HOTEL YOU ROCK! Lulu can't wait to go back!

    thumb Michelle Luyt
    1/06/2016

    positive review  Thank you to Sonserai and her wonderful team for taking such great care of our little Jack Russel, Zoey. Whilst we were on holiday, Zoey also had her own exciting holiday at the Durban Dog Hotel, where she met lovely friends and was loved and made to feel very special.

    thumb Shelen Bhugwandass
    2/03/2019

    positive review  Daisy and Levi was back for a sleepover. Daisy got excited as we drove in. Play time!! I highly recommend Durban Dog Hotel. My dogs are well cared for, they are not in kennels and I love the photos sent to me during the day.

    thumb Marthie Crafford Savides
    4/06/2019

    5 star review  It is a perfect home away from home experience our two Pekingese have loved from their first stay! The socializing and stimulation which the DDH provides has worked wonders with correcting their behavior and easing our minds when we go away. Sons, Candice and their team genuinely love what they do and all the dogs they have to stay! We highly recommend their hotel to anyone who is looking for this one of a kind service and accommodation xx

    thumb Claire Steedman
    7/20/2017