About - Durban Dog Hotel

Home Away from Home

Your pooch might not want to leave... 😉

"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Meet Your Pooch Hostesses

Durban Dog Hotel Owner - Sonseirai Van Heerden

Sonseirai Van Heerden

Owner, Pack Leader and Founder

Sonseirai (sohns-uh-ray) is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes of introduction. Sonseirai is passionate about educated dog care and rescue.
She will be with your pooch 24/7 as the chief hostess.

Sonseirai has been named one of the top 5 female entrepreneurs in KZN for 2016.

Call or email Sonseirai to chat more about how your pooch will enjoy the Durban Dog Hotel or should your fur kid require a behavioural assessment or training.

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden

Candice Swanson

Manager and Co-Founder

Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm.

Candice is a highly successful business woman and proven entrepreneur. She has started several successful businesses overseas which still thrive today.

She has a university level qualification and proficiency in a foreign language and is a dog lover with a heart that always has room for one more.

Call or email Candice for any PRO or administration needs.

Meet The Team

Sonseirai has a caring team of dog-crazy staff, personally trained by herself to ensure your babies needs are always met in a healthy way.




Meet Liza, she is the DDH Manager and is such a star!

Liz is a radical animal lover and you will always find her with a Pooch guest on her lap or lying across her DDH diary.

We are just delighted that she is a pillar in our team!




Faith is a supervisor at the DDH and is the fragile Pooch guests pack leader.

You will always find Faith with a pack of very tiny dogs following her around as they all just adore her.

She is patient, caring and incredibly hard working.



Pack Leader

Bianca is a brilliant pack leader to the big dogs and (much to our shock..a vegan) is currently training under Sonseirai to become her right hand in behavior modification cases.

She has an incredible passion for dogs and the sky is the limit for this gift to us.



Alpha (In Training)

Meet the new Durban Dog Hotel alpha in training. Creed's grandfather is the South African Rottweiler champ!

Sonseirai will be raising him to be a calm assertive leader who will be a social giant able to love and lead the many precious DDH guests under her guidance. 

    5 star review  Our 13 year old lab, Jasmine had just lost her brother and had never been alone. We were so excited when we found the Durban Dog Hotel, it meant that Jasmine would have loads of company while we were away. Candice, Sonseirai and their team were absolutely phenominal and took such great care of our furbaby. My kids especially loved getting the daily updates and pics to see what Jas was up to. The only downside is that we cant go on holiday to the DDH as well 🤣. I cannot sing the Durban Dog Hotels praises enough - thank you for looking after Jas so well.

    thumb Justine Quarmby Casey

    5 star review  My 2 fur babies Kimy and Kody were entrusted to the Dog Hotel for almost a week and I am throughly Impressed. NO CAGES were the key words when I looked them up. My babies were at a home away from home, they sleep on our sofas or in our bed which was the same at the Dog Hotel.Thank you so much for everything and they will definitely be back.

    thumb Valerie Gunter

    5 star review  Doggy Day Care is just the most fabulous facility for new and old doggy owners. We took our pup Mowgli to doggy day care for a period of about 3 months (3 days a week) for socialisation from the age of 9 weeks old. We also signed him up for one-on-one behaviour work for the first two months and we just can't thank Sonserai and Candice enough. Our little Mo went from being a little terror to the most sweet and gentle pup. We could not believe the difference in his personality. We were worried that all of the behaviour work would be reversed when we stopped taking him to day care so we signed our domestic worker up for 2 lessons with Sonserai in order to teach her all the tricks of the trade with emphasis on correction (should he chew carpets, dig holes, jump up on visitors, etc). Needless to say we have not looked back. We would highly recommend Doggy Day Care and the Durban Dog Hotel to anyone and everyone! Xx

    thumb Samantha Elizabeth Nightingale

    5 star review  Durban Dog Hotel is the best thing that ever happened to Rocco! He got over his fear of other dogs and Doggy Day Care opened up his whole little world! I also learnt a great deal from Sons and her dog behaviour expertise! I felt so comfortable sending both Rocco and Lexi to Sons, Candice and their team - they really are the best thing that could happen to a dog owner! Thank you ladies for everything! I think Rocco is already missing DDH ��

    thumb Janet Hallowes

    5 star review  I would like to thank Candice and her team for taking such good care of Roxy during the 1 month holiday she spent with you. Roxy was treated like royalty and was very spoilt. She came back home so relaxed. Thank you again for taking such good care of her. We could relax during our holiday knowing that she was in good hands with the regular updates we used to get. Roxy will be back again at the dog hotel. #lovedogs#durbandoghotel

    thumb Carika Van Zyl