About - Durban Dog Hotel

Home Away from Home

Your pooch might not want to leave... 😉

"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Meet Your Pooch Hostesses

Sonseirai has a caring team of dog-crazy staff, personally trained by herself to ensure your babies needs are always met in a healthy way.

Durban Dog Hotel Owner - Sonseirai Van Heerden

Sonseirai Van Heerden

Owner, Pack Leader and Founder

Sonseirai (sohns-uh-ray) is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes of introduction. Sonseirai is passionate about educated dog care and rescue.
She will be with your pooch 24/7 as the chief hostess.

Sonseirai has been named one of the top 5 female entrepreneurs in KZN for 2016.

Call or email Sonseirai to chat more about how your pooch will enjoy the Durban Dog Hotel or should your fur kid require a behavioural assessment or training.

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden

Candice Swanson

Manager and Co-Founder

Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm.

Candice is a highly successful business woman and proven entrepreneur. She has started several successful businesses overseas which still thrive today.

She has a university level qualification and proficiency in a foreign language and is a dog lover with a heart that always has room for one more.

Call or email Candice for any PRO or administration needs.

    5 star review  I would like to thank Candice and her team at the dog hotel for taking care of my little babies over the holidays. Scotty and Teddy were treated like royalty. Your’ll are the best. My lil pooches came back home so relaxed and energized. Thank you from the bottom of our hearts for taking such good care of them. My 2 boys were at ease knowing that Scotty and Teddy were in good loving and kind hands. Scotty and Teddy will definitely be s regular at the dog hotel. #happypooches#lovedogs#durbandoghotel

    thumb Fathima Limalia
    1/12/2018

    5 star review  Today our dogs started boarding at the hotel. Got some pics already! Settling well ! Have the feeling they are gonna have an amazing holiday surrounded by other dogs and lovely staff taking care of them!

    thumb Lliana Valbuena
    3/01/2018

    5 star review  I had to go out of town for work and did not want to leave my 5 month old Great Dane puppy (Lysander) in a kennel for a week. I'm so glad I found DDH! Sonseirai and Candice were amazing and ensured my pup had a fabulous vacation while I was away 🙂 They sent regular photos and text message updates of all the fun Lysander was having, were extremely accommodating of his special dietary needs, took him to the park, gave him plenty of cuddles, and socialized him with other the doggy guests. They even checked up on Lysander and how he was doing after I brought him home. I will definitely be bringing him back--Thank you!

    thumb Natalia Borrego
    3/23/2017

    5 star review  This is an awesome place. We had our 3 x Labbies there for a short stay and am pleased to say that they were treated with love and care. They played, swam and investigated like only a Labrador can do. The updates and photos we received showed how much they loved being spoilt. Thank you Hannah and Bert, we appreciate your love and care. We will most definitely bring them back and will recommend this hotel to all our friends. Love, Steenekamp family

    thumb Lucia Steenekamp
    1/22/2018

    5 star review  Having to leave our two babies for over 4 months before they could join us in Aus was devastating. We are so lucky we found the Durban Dog Hotel. Candice and Sonseirai went completely above and beyond looking after them, even keeping them an extra month and doing all the visa vet visits for us, just to save them having to spend 1 day in a kennel. The whole immigration was so much easier knowing our pups were getting loved every day and the daily pics and videos of them having the time of their lives made us feel so much better. We can't than you enough for all your help.

    thumb Devan King
    12/15/2016