About - Durban Dog Hotel

Home Away from Home

Your pooch might not want to leave... 😉

"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Meet Your Pooch Hostesses

Durban Dog Hotel Owner - Sonseirai Van Heerden

Sonseirai Van Heerden

Owner, Pack Leader and Founder

Sonseirai (sohns-uh-ray) is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes of introduction. Sonseirai is passionate about educated dog care and rescue.
She will be with your pooch 24/7 as the chief hostess.

Sonseirai has been named one of the top 5 female entrepreneurs in KZN for 2016.

Call or email Sonseirai to chat more about how your pooch will enjoy the Durban Dog Hotel or should your fur kid require a behavioural assessment or training.

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden

Candice Swanson

Manager and Co-Founder

Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm.

Candice is a highly successful business woman and proven entrepreneur. She has started several successful businesses overseas which still thrive today.

She has a university level qualification and proficiency in a foreign language and is a dog lover with a heart that always has room for one more.

Call or email Candice for any PRO or administration needs.

Meet The Team

Sonseirai has a caring team of dog-crazy staff, personally trained by herself to ensure your babies needs are always met in a healthy way.




Meet Liza, she is the DDH Manager and is such a star!

Liz is a radical animal lover and you will always find her with a Pooch guest on her lap or lying across her DDH diary.

We are just delighted that she is a pillar in our team!




Faith is a supervisor at the DDH and is the fragile Pooch guests pack leader.

You will always find Faith with a pack of very tiny dogs following her around as they all just adore her.

She is patient, caring and incredibly hard working.



Pack Leader

Bianca is a brilliant pack leader to the big dogs and (much to our shock..a vegan) is currently training under Sonseirai to become her right hand in behavior modification cases.

She has an incredible passion for dogs and the sky is the limit for this gift to us.



Alpha (In Training)

Meet the new Durban Dog Hotel alpha in training. Creed's grandfather is the South African Rottweiler champ!

Sonseirai will be raising him to be a calm assertive leader who will be a social giant able to love and lead the many precious DDH guests under her guidance. 

    5 star review  Rory Naidoo was a guest and the ❤️and attention he got was remarkable 👍👍👍👍👍more especially while he been diagnosed with lymphoma

    thumb Mohini Naidoo

    5 star review  Wow!! What an awesome place and such amazing people � Thanks to Sonseirai, Candice, Gert & Hannah for caring for our Bella while we were away. We know she had a ball and was completely exhausted & happy when we fetched her. The updates you send are great & we are so glad that we have found the DDH � We will see you soon �

    thumb Jo De Souza Webber

    5 star review  We entrusted our Bull Terrier Kasino to the Durban Dog Hotel once a week for daycare and have never looked back!! Kasino simply loves being there and loves all the people that so lovingly take care of her. We are super happy with the service and can truly say that Kasino is too! Thank u to the team at Durban Dog Hotel for entertaining and exercing our very active girl! 😁

    thumb Joelle Chetty

    5 star review  We loved having our Toy Pom Billy at the Durban Dog Hotel.The staff were friendly and constantly kept us up to date with Billys well being and all the activities while we were on holiday.

    thumb Lawrence Wessels

    5 star review  Our Daisy has stayed with Sonseirai and Candice over the years and always has a great time. Their new hotel is spectacular and as always, Daisy was cared for and loved and I am sure, didn't miss us at all!

    thumb Max Leon