About - Durban Dog Hotel

Home Away from Home

Your pooch might not want to leave... 😉

"Thank you for treating our pup like your own!"

Candice Schneider - Account Manager, Project Room

Meet the Founders

Durban Dog Hotel Owner - Sonseirai Van Heerden

Sonseirai Van Heerden

Owner and Founder

Sonseirai (sohns-uh-ray) is an avid dog lover with years of experience with dogs. She has a true behavioural gift with dogs and is able to assess pack dynamics within minutes of introduction. Sonseirai is passionate about educated dog care and rescue. 


She has and continues to train and invest into every DDH team member and the public and she currently foster dogs and is active in the dog psychology and rescue field.

Sonseirai has been named one of the top 5 female entrepreneurs in KZN for 2016.

Call or email Sonseirai to chat more about how your pooch will enjoy the Durban Dog Hotel or should your fur kid require a behavioural assessment or training.

Durban Dog Hotel Co-Founder - Candice Swanson Van Heerden

Candice Swanson

Co-Founder

Candice is the mother-heart of the Durban Dog Hotel. You will often see her walking around with a more nervous pooch guest under her arm. 

Candice is a highly successful business woman and proven entrepreneur. She has started several successful businesses overseas which still thrive today. 

She has a university level qualification and proficiency in a foreign language and is a dog lover with a heart that always has room for one more. She has instilled a culture of love, patience and how to meet pooch needs in a healthy into the DDH team.

Call or email Candice for any PRO or administration needs.

Meet the Team

Belinda

Belinda

Office Manager

Nadine

Nadine

Operations Manager

Creed

Creed

Alpha (In Training)

    5 star review  I can't thank Sonseirai and Candice enough for the love and care they shower on my fur baby when he's at the hotel!! He has an absolute blast and is completely exhausted when he gets home �. He has the time of his life and is spoilt rotten! You are all so amazing � and we're at complete ease when he's with you guys. Thank you so much for providing a home away from home �. You guys totally rock �

    thumb Nalini Bageloo
    11/28/2017

    5 star review  Our 13 year old lab, Jasmine had just lost her brother and had never been alone. We were so excited when we found the Durban Dog Hotel, it meant that Jasmine would have loads of company while we were away. Candice, Sonseirai and their team were absolutely phenominal and took such great care of our furbaby. My kids especially loved getting the daily updates and pics to see what Jas was up to. The only downside is that we cant go on holiday to the DDH as well 🤣. I cannot sing the Durban Dog Hotels praises enough - thank you for looking after Jas so well.

    thumb Justine Quarmby Casey
    1/10/2018

    5 star review  So happy to have found DDH. Our precious 10 year old Jack Russell, Pumpkin, had never been left with strangers before. She has just spent 4 weeks with Sonserai & Candice, as happy as ever, although a little rounder! We were so grateful for the daily photos and messages we received while away, knowing she was in the best hands. Thank you all.

    thumb Di Gar
    9/01/2017

    5 star review  I booked my 5 month old spaniel pup in for a week and after arriving and dropping him off I was so relieved to see how the Durban Dog Hotel care for and love the dogs like their own. We received daily whatsapp mesages, photos and videos showing him having lots of one on one cuddle time, play time and long walks with the pack. It was wonderful to see him so happy. He seemed to love being there and we were thrilled that he was being loved and cared for as we do. There are no cages or small concrete runs like kennels, but wide open spaces to.explore and have adventures. The dogs sleep inside on the owners bed or on their own beds. They are with people 24hrs a day so they get lots of attention and love. It seemed to rain a lot while our pup was there but they managed to entertain the dogs indoors and keep him dry and clean. They have a very large fenced garden to play in and be taken for long walks, which exhausted hiim. I have now booked my 2 pups in for our next holiday. I would highly recommend the Durban Dog Hotel to anyone.

    thumb Tammy Swingler Cross
    4/04/2018

    5 star review  My 2 fur babies Kimy and Kody were entrusted to the Dog Hotel for almost a week and I am throughly Impressed. NO CAGES were the key words when I looked them up. My babies were at a home away from home, they sleep on our sofas or in our bed which was the same at the Dog Hotel.Thank you so much for everything and they will definitely be back.

    thumb Valerie Gunter
    4/25/2016